Five Authorities were chosen to received awards because of outstanding achievement in the NHT 2016 Public Satisfaction Survey.
The Outstanding Achievement award winners identified from the results of the 2016 NHT Public Satisfaction Survey were
Nottingham City Council Top performing authority 2016.… http://nhtnetwork.org/nht-network/blogs-news/document-1-2-2-2/2016-nht-survey-award-winners/
Presentations given at the NHT Conference can now be downloaded from the Library page of this web site.
At the NHT Conference, which took place in London on 22 November presentations were given as follows. To download please click on the presentation title:
'Improving the… http://nhtnetwork.org/nht-network/blogs-news/nht-network-news/nht-conference-presentations-available/
Presentation given by Ben Marshall, Research Director, Ipsos MORI, which provides an overview of the 2016 NHT Public Satisfaction Survey.
Download PDF (232kb) http://nhtnetwork.org/document-library/library-home-2/presentation-nht-conference-2016-ipsos-mori/
Presentation given by John Reed, Head of Technical Services, Durham County Council on achieving Level 3 in the DfT Incentive Fund Self-Assessment.
Download PDF (232kb) http://nhtnetwork.org/document-library/library-home-2/presentation-nht-conference-2016-durham-county-council/
Presentation on the CQC Efficiency Network given at the NHT Conference on 22/11/2016 by Sharon Andrews, measure2improve - standing in for Jason Russell, Assistant Director Highways, Surrey County Council and Chair of the CQC Efficiency Network.
Download PDF (232kb) http://nhtnetwork.org/document-library/library-home-2/presentation-nht-conference-2016-cqc/
Presentation given by Jonathan Munslow, Asset & Infrastructure Group Manager, South Gloucestershire Council at the NHT Conference on 22/11/2016 regarding the NHT Performance Management Framework.
Download PDF (232kb) http://nhtnetwork.org/document-library/library-home-2/presentation-2016-nhtconference-nht-pmf/
Presentation given by Pete Martin, Customer Service Standards Director, Highways England at the NHT Conference on 27/11/2016. Please note this presentation has been uploaded as a pdf file.
Download PDF (232kb) http://nhtnetwork.org/document-library/library-home-2/presentation-nht-conference-2016-highways-england/
Presentation given at the NHT Conference 0n 27/11/2016 by Paul Rusted, Infrastructure Commissioner, Lincolnshire County Council on attaining Incentive Fund level 3. NB The file is too large to upload, if you would like a copy please email info@nhtnetwork.…
Download PDF (232kb) http://nhtnetwork.org/document-library/library-home-2/presentation-nht-conference-2016-lincolnshire/
Southwark Council has participated in the NHT Public Satisfaction Survey every year since 2010. During that time the satisfaction results for the Walking & Cycling theme have shown improvements but 2016 is the best yet, revealing an overall increase in sa…
Download PDF (232kb) http://nhtnetwork.org/document-library/library-home-2/case-study-2016-southwark-council/
Wirral Metropolitan Borough Council had the overall highest average improvement in public satisfaction with every element of the Road Safety theme but particularly with RSBI 07 Safety of Children Cycling To School. Also see Wirral's Case Study on RSBI 05 …
Download PDF (232kb) http://nhtnetwork.org/document-library/library-home-2/case-study-2016-wirral-council-rsbi-07/
Wirral Metropolitan Borough Council had the overall highest average improvement in public satisfaction with every element of the Road Safety theme but particularly: Safety of Cycling RSBI 05 +6%. See also Case Study from Wirral for RSBI 07 - Safety of Ch…
Download PDF (232kb) http://nhtnetwork.org/document-library/library-home-2/case-study-2016-wirral-council-rsbi-05/
Nottingham City Council had the highest Public Satisfaction results of all 106 authorities in the survey in 2016. The stand-out improvement was for Tackling Congestion for which Nottingham City was also the top performer, due in part to the innovative Wo…
Download PDF (232kb) http://nhtnetwork.org/document-library/library-home-2/case-study-2016-nottingham-city-council/
Bath & North East Somerset Council showed significant year on year improvement in elements of the Tackling Congestion theme: Efforts to reduce delays to traffic +10%,Time taken to complete roadworks + 16%, Efforts to minimise nuisance to residents +7%, Wa…
Download PDF (232kb) http://nhtnetwork.org/document-library/library-home-2/case-study-2016-bath-north-east-somerset/
An overview of the 2016 NHT Public Satisfaction Survey
Download PDF (232kb) http://nhtnetwork.org/document-library/library-home-2/2016-executive-summary/
Bracknell Forest is the most improved Authority in 2016 but specifically has shown significant improvement in aspects of the following themes:
Road Safety & Walking & Cycling and KBI08 Public Transport Information and KBI17 Traffic Levels & Congestion.
Download PDF (232kb) http://nhtnetwork.org/document-library/library-home-2/case-study-2016-bracknell-forest-council/
The afternoon session at this year's NHT Conference concentrates on the Public Satisfaction Survey and offers an opportunity for you to have your say on the topics for the survey in future years.
The latest NHT Network Newsletter includes items on
How should the Public Satisfaction Survey look going into its 10th year – a topic for the afternoon session of the NHT… http://nhtnetwork.org/nht-network/blogs-news/nht-network-news/big-improvement-response-rates-nht-survey-2016/
An opportunity to have your say about the NHT PS Survey at the Conference on 22/11/16. Response rate for this year's survey shows year on year increase. News from the NHT Performance Management Framework Group.
Download PDF (232kb) http://nhtnetwork.org/document-library/library-home-2/nht-newsletter-october-2016/