NHT Network Services

Through our Range of Services

The NHT Network has developed a range of benchmarking services to meet the changing demands of the sector, these are listed below.

Although these NHT Network services focus on improvement through the collection and comparison of data, the Network offers much more: it actively encourages members to share experiences and good practice through member meetings, conferences, facilitated workshops, case studies and practice notes (for more details see About Us).  A library of case studies and practice material is available via this website (see Library).

measure2improve national highways survey

Our Key Services

Best known for the Public Satisfaction Survey which started in 2008, which has seen 139 Local Highways Authorities take part, you can know canvas opinion from user groups and wider audiences via the additional Online Surveys. Then there are the Cost and Service benchmarking via the CQC Efficiency Network and Performance Management Framework which has seen over 100 Authorities take part since the start in 2015.  For further details of any of these please click the icons below.


Get In Touch

If you have any questions or want to arrange a call back, please contact the NHT Network on any of details below. Alternatively, please fill out the form.


NHT@measure2improve, Unit 15 & 17, Swallow Court
Devonshire Gate, Tiverton EX16 7EJ.


+44 (0) 1884 841884.


Contact Us

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