The National Highways and Transport (NHT) Network is a subscription-based benchmarking and service improvement partnership for UK local authorities. We provide independent resident surveys, performance benchmarking, and actionable insight that help councils deliver better highways and transport services.
Member authorities use NHT data to track performance, prioritise investment, strengthen business cases, and improve transparency with councillors and residents.
We support councils in delivering safe, efficient, sustainable transport and highways services that meet the needs of their communities
The NHT Public Satisfaction Survey is the largest survey of its kind, and is recognised by the Department for Transport.
Compares service performance across asset types and management levels
The CQC Efficiency Network compares Carriageway costs & carbon efficiencies across local authorities on a like-for-like basis
Access the members online reporting portal where there are individual Authority results for all elements of the NHT including:
The NHT Network is the leading service improvement organisation providing a range of benchmarking services for the Highways & Transport sector, available on a subscription basis to Local Authorities and their delivery partners.
The activities of the Network are controlled by the members. Steering Groups define the scope and content of each of the services the Network provides. Each of these steering groups is led by a chairman and comprise practitioners from participating organisations. From time to time, the steering groups form specialist sub-groups to tackle specific projects.
Members of each individual service are invited to attend regular National and Regional meetings, organised to share practice and experience. Wherever possible the cost of these meetings is covered or subsidised by the subscription fees.
NHT provides a supported Network environment in which members can:
The Network shares experiences and good practice through member meetings, conferences, facilitated workshops, case studies and practice notes, all accessible via this web site.
Benchmarking & performance insight — measure local public satisfaction, cost efficiency, and service delivery quality against national and peer authority averages
Identify savings & efficiencies — the network reports over £1.5 billion saved
since 2013/14 (around £100 million in 2024/25 alone)
Shared learning & best practice — members collaborate through national and regional steering groups, workshops, and case studies
External recognition & accountability — significant for DfT funding; inclusion of NHT data in departmental incentive assessments
Confidential peer comparison — participation includes secure data sharing under NDA, enabling trustworthy comparisons
NHT improves the quality, efficiency and performance of local transport services.
NHT provides clear, evidence-based insights to drive improvement.
LHA members sit on the steering group to shape the NHT Network.
Gain valuable insights from NHT data, reports, and analysis to better understand performance, public perception, and opportunities for improvement in highways and transport services.
The Role of Public Satisfaction in Highways Performance Across the NHT Network, local authorities have long understood that public satisfaction
Road Safety – Narrative Summary (2008–2025) Public satisfaction with road safety has remained relatively steady across the life of the
