Sharing and Comparing – Driving Improvement

WELCOME TO THE National Highways & Transport Network

The Sector's Leading Improvement Organisation

The NHT Network is the leading performance improvement organisation for members that share a common interest in measuring and comparing their performance in order to improve.

NHT provides a supported Network environment in which members can:

• measure their own performance
• compare with their peers and
• identify areas for improvement

The Network shares experiences and good practice through member meetings, conferences, facilitated workshops, case studies and practice notes, all accessible via this web site.

National Highways and Transport Survey

Setting standards for your transport network performance

Probably best known for the NHT Public Satisfaction Survey and the CQC Efficiency Network, the NHT Network enjoys growing sector recognition and is referenced in DfT’s Incentive Fund Self-Assessment Questionnaire and in the Audit Scotland Report: Maintaining Scotland's Roads: a follow up report.

What is the NHT Network?

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    Public Perception

    The NHT Public Satisfaction Survey collects public perspectives on, and satisfaction with, Highway and Transport Services in Local Authority areas Nationally.

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    National Collaboration

    It is a unique, standardised, collaboration between Highway Authorities across the UK enabling comparison, knowledge sharing, and the potential to improve efficiencies by the sharing of good practice.

  • National Participation

    A total of 139 Authorities have taken part in the survey over the past 12 years, and 100 Authorities have taken part in CQC over the last five years.

  • Quality Results

    We are working with Industry leading providers in Ipsos MORI for the Survey and The Institute of Transport Studies at The University of Leeds for CQC, to ensure statistically reliability in the sampling and method used and results provided


Get In Touch

If you have any questions or want to arrange a call back, please contact the NHT Network on any of details below. Alternatively, please fill out the form.


NHT@measure2improve, Unit 15 & 17, Swallow Court
Devonshire Gate, Tiverton EX16 7EJ.


+44 (0) 1884 841884.

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