NHT Network Insights & Updates
Explore the latest news, updates, and expert perspectives from the NHT Network, featuring blogs on benchmarking, best practices, and innovations in highways and transport services.
Beyond the Survey: How NHT Turns Resident Feedback into Benchmarking Insight
A public satisfaction survey can tell a council what residents think about its highways and transport services. But collecting opinions
What can a Local Authority use NHT evidence for?
NHT evidence can support decisions across several parts of a highways and transport service. Identifying improvement priorities Authorities can use
What Is the NHT Network? A Guide for Local Highway Authorities
Local highway authorities collect a significant amount of information. They monitor road condition, maintenance activity, service costs, response times, customer
International Learning, Practical Value for NHT Members
One of the strengths of the NHT Network is its ability to bring together people, evidence and experience from across
Public Transport – Narrative Summary (2008–2025)
Public satisfaction with public transport has remained relatively stable over the 18-year period of the NHT Survey, but long-term trends
Public Satisfaction with Walking and Cycling (2008–2025)
Public satisfaction with walking and cycling infrastructure has remained moderate throughout the life of the NHT Survey but has shown
Road Safety – Narrative Summary (2008–2025)
Public satisfaction with road safety has remained relatively steady across the life of the NHT Public Satisfaction Survey, but the
The Public Sees the Backlog — NHT Shows What Comes Next
The Role of Public Satisfaction in Highways Performance Across the NHT Network, local authorities have long understood that public satisfaction
Public Satisfaction with Road Safety
Road Safety – Narrative Summary (2008–2025) Public satisfaction with road safety has remained relatively steady across the life of the
How Local Authorities Use a Performance Management Framework Effectively
Local authorities face increasing pressure to deliver efficient, transparent, and accountable public services. To meet these demands, many councils are
Tackling Congestion – Narrative Summary (2008–2025)
Public satisfaction with efforts to tackle congestion has steadily declined since the early years of the NHT Public Satisfaction Survey.
NHT Review of Data Collected for the Transparency Ratings
Introduction The Department for Transport’s Transparency Returns represent a significant step towards increasing visibility and accountability in local highway asset
