We bring together a collaborative community of members who share a common goal: to improve the quality, efficiency and performance of local transport services. Through our structured steering groups, members collectively shape the services we offer, define the metrics we measure, and ensure that the data we gather is directly relevant to real-world challenges.
Our unique value lies in our ability to provide clear, evidence-based insights. We help local authorities understand not only how they are performing, but also how they compare to others — and, most importantly, where improvement is possible.
✓ 120+ member authorities across England trusting our methodology
✓ 1 million+ public survey responses informing better services
✓ Department for Transport recognised framework
✓ Academic rigour backed by the University of Leeds & Ipsos
If you have any questions or want to arrange a call back, please contact the NHT Network by completing the quick contact form.
Give our sales team a call to see the many ways that joining NHT would benefit your authority
The NHT Public Satisfaction Survey collects public perspectives on, and satisfaction with, Highway and Transport Services in Local Authority areas.
The NHT Performance Management Framework helps local highway authorities measure and manage performance.
The NHT Cost, Quality, Customer framework helps councils assess efficiency and value for money in highway maintenance services to aid continous improvement.
