Local highway authorities collect a significant amount of information. They monitor road condition, maintenance activity, service costs, response times, customer contacts and progress against local
One of the strengths of the NHT Network is its ability to bring together people, evidence and experience from across the sector. Increasingly, that means
The Role of Public Satisfaction in Highways Performance Across the NHT Network, local authorities have long understood that public satisfaction is not simply a perception
If transparency reporting is to be strengthened to improve comparability between authorities, there is a strong case for building on the established work of the
The challenges facing local authority highways teams have never been more complex. On one hand, councils are committed to aggressive Net Zero targets, demanding significant
