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Tag: National Highways & Transport (NHT) Public Satisfaction Survey

Articles

Eighteen Years of Public Insight into Local Transport Services

Introduction Since its launch in 2008, the National Highways and Transport (NHT) Public Satisfaction Survey has provided local authorities across the UK with a consistent

Sharon Andrews February 4, 2026

Articles

Local road ratings: why transparency must be reliable, contextual and meaningful

“Transparency only builds trust when it is clear, reliable and properly contextualised. Without that, headline ratings risk confusing the picture rather than improving it.” Supporting

Sharon Andrews January 15, 2026

Articles

Building on What Already Works: The Case for CQC in Transparency Reporting

If transparency reporting is to be strengthened to improve comparability between authorities, there is a strong case for building on the established work of the

Sharon Andrews January 14, 2026