NHT Network FAQ's

Thank you for visiting this website. This page provides information about the survey and seeks to answer the sort of questions we think you're likely to have. If your question is not answered below, please contact us.

The purpose of the survey is to give residents the chance to comment on highways and transport services in their local area. Local authorities will use your feedback to manage and improve local services. The same core questions are used by all authorities so that comparisons can be made.

FAQs for Participating Authorities


The NHTS has been set up to collect public perspectives on, and satisfaction with, highway and transportation services in local authority areas. The data is used by local authorities to inform performance management and Local Transport Plans. It involves leading market research company, Ipsos MORI, sending a questionnaire out to randomly selected households and processing the returns. Authorities are supplied with data and software designed by meaure2improve to allow them to analyse, map, chart and benchmark their data against other participating authorities.

Share experiences and good practice

If you have any questions or want to arrange a call back, please contact the NHT Network by completing the quick contact form.

  • Join the national network of councils that use NHT
  • Public opinion data on your transport services
  • Measuring and comparing performance in order to improve
  • Subscription to Local Authorities and their delivery partners
  • Benchmarking with other authorities
  • Member meetings, conferences, facilitated workshops

Give our sales team a call to see the many ways that joining NHT would benefit your authority

Tel: +44 (0) 1884 841884

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